Frequently Asked Questions

 

Answers

  1. We have offices and Portland, OR and San Diego, CA and offer custom wine cellar design and build services up and down the West Coast. Our freestanding wine cellars can also be shipped anywhere in the U.S. or internationally (note: white glove delivery service may not be available for deliveries outside of the U.S.)
  2. Our specialty is design and customization so we can work to any requirement that may be unique to your design aesthetic, your collection or space. We offer a design consultation to create a design to meet all of your needs for your home, restaurant, hotel, or business. Some customizations will mean additional costs, and once we understand your needs we'll develop a custom proposal for you.
  3. Shipping is not included but we work with an award-winning logistics company for shipping, and a white glove delivery/installation service.
  4. The size and weight will vary depending on the model and any customizations. Please contact Sommi Wine Cellars for this information. Base model dimensions can be found on specific product pages for the Brock Series dual wine fridge, Credenza VV Series wine cabinets.
  5. Yes. Each Sommi Wine Cellar comes with a 2 year warranty on the cellar and all parts, our wine cellars come with a 5 year Manufacturer Warranty on the cooling unit, and our Brock Series dual wine refrigerators come with a 1 year Manufacturer Warranty on the refrigerators. See our Terms & Conditions for more details.
  6. Exterior:
    The wine cellar exterior is finished with a clear conversion varnish. The wood is long lasting and low maintenance. We recommend using a soft brush or cloth for periodic dusting.

    Interior:
    The interior and wine racks are intentionally unstained and should be maintenance free. Do not use alcohol or solvent based products if a cleanup is required. A mild soap and damp cloth should be sufficient.

    Steel Frames:
    If your cellar includes steel frames, you should avoid contact with any moisture or liquid for longevity and to avoid rusting.

    Cooling System:
    Periodically dust or vacuum the condenser coils at the back of the cooling system.
  7. Yes. Please let us know your bottle formats during your design consultation and we'll ensure your cellar will accommodate your entire collection.
  8. Yes, just let us know during your design consultation and we'll make it happen!
  9. Each wine cellar is designed for long term storage of white and red wine. Our Brock Series dual wine refrigerators may also be set for read-to-serve Whites, Rosés and Sparkling wines.
  10. We ship to Europe, Asia and other international locations but our white glove delivery and installation service may not be available outside of the United States.
  11. No, all you need is a dedicated, standard residential 15 AMP circuit. However, we do recommend using a surge protector to protect the internal components in case of a power surge.